You can permanently delete your Volt account and all associated data in two ways: directly in the app, or by contacting our support team. Both methods result in permanent deletion of your account.
Option 1: Delete in the app
- Open the Volt app and sign in to your account.
- Tap the Profile tab in the bottom navigation bar.
- Scroll to Delete Account and tap it.
- If prompted, enter your current password to confirm your identity.
- Tap Delete permanently to confirm.
Option 2: Request deletion by email
If you're unable to access the app, or prefer to have our team handle the request, email us from the address associated with your account and ask us to delete it:
Please include the email address your Volt account is registered under. We will verify your request and delete your account and associated data within a reasonable timeframe, consistent with our Privacy Policy.
What gets deleted
- Your account profile (name, email, authentication credentials)
- Your recent search history
- Any feedback or reports tied to your account
Some information may be retained for a limited period where necessary to comply with legal obligations, resolve disputes, or enforce our agreements, as described in our Privacy Policy.